Key Realty Privacy Policy
📅 Last Updated: October 25, 2023 | Reviewed: June 3, 2025
At Key Realty, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Please take the time to read this policy carefully to understand our practices.
1. Information We Collect
We collect and process various types of personal information to provide you with our real estate services. The information we collect may include:
1.1 Information You Provide
Contact information (name, email address, phone number, mailing address)
Property preferences and requirements
Financial information (for financing or rental applications)
Employment information (for rental applications)
Feedback and communication with us
1.2 Automatically Collected Information
IP address and device information when you visit our website
Browser type, operating system, and browsing behavior
Location data (if enabled)
Cookies and tracking technologies to improve your browsing experience
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to personalize your experience, analyze website usage, and deliver targeted ads. You can manage cookie preferences through your browser settings. Some tracking is performed by third-party tools such as Google Analytics or Salesforce Marketing Cloud (Pardot).
2. How We Use Your Information
We use your information for the following purposes:
2.1 Providing Real Estate Services
Matching your preferences with available listings
Facilitating real estate transactions
Coordinating showings, applications, and closings
2.2 Communication
Sending newsletters, updates, and promotional materials
Responding to your inquiries or support requests
By submitting your contact information, you consent to receive marketing communications from Key Realty, which may be personalized based on your interactions with our emails or website. You may opt out at any time.
2.3 Improving Our Services
Analyzing site and service usage to improve experience
Customizing content based on preferences and behavior
2.4 Legal Compliance
Complying with legal obligations and regulatory requirements
3. Information Sharing
We do not sell your personal information. We may share it with trusted parties under the following circumstances:
3.1 Service Providers
We work with third-party vendors for services like website hosting, email marketing, analytics, and customer support.
3.2 Business Partners
We may share relevant information with mortgage brokers, home inspectors, insurance providers, or affiliated services as part of your real estate transaction.
3.3 Legal Obligations
We may disclose information to comply with applicable laws, respond to legal processes, or protect rights, safety, or property.
3.4 Business Transfers
If Key Realty is involved in a merger, acquisition, or sale, your information may be transferred as part of that process.
4. Your Choices
You have rights and options regarding your personal data:
4.1 Access
You may request access to the personal information we maintain about you.
4.2 Correction
You may request corrections to inaccurate or incomplete information.
4.3 Deletion
You may request deletion of your personal information under certain circumstances.
4.4 Marketing Communications
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Data Security
We implement reasonable and appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no system is completely secure.
7. Children’s Privacy
Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If we learn that a minor has provided personal data, we will delete it promptly.
8. Third-Party Services
Our website may contain links to third-party websites or tools (e.g., IDX listings, mortgage calculators). These services are not operated by Key Realty and have their own privacy policies. We encourage you to review them before submitting any information.
9. International Users
If you are accessing our services from outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The date at the top reflects the most recent review. We encourage you to review it from time to time to stay informed.
11. Contact Us
If you have any questions or concerns regarding this policy or your personal information, please contact us:
📍 Address: 6800 W Central Ave, Suite B, Toledo, OH 43617
📧 Email: support@keyrealtyagent.com
📞 Phone: 877-539-7589